No surprises is the whole proposition, so here is the entire process written out — including the parts most services leave vague.
Your registration is all we need to start.
Free · No obligation · No pressure to accept anything
Your registration identifies the vehicle against DVLA records, and its MOT history supplies the last recorded mileage where one exists. You add condition, service history, finance position and how you would like to be paid.
The detail is not bureaucracy. An offer made against a full description has nothing left to discover on collection day, and that is what makes the number hold.
Buyers on the platform tell us what they want: makes, models, age and mileage bands, fuel types, value ranges, distance, whether they take damaged or financed vehicles. Your car goes to the ones it matches.
At this stage they see the vehicle and your general area. They do not see your name, your telephone number or your email address.
Normally within one working day. You get the figure and the terms behind it: whether collection is free, when payment clears, whether an admin fee applies, and how reliably that buyer has paid what it quoted in the past.
You are under no obligation. Nothing is signed, and closing the tab costs you nothing.
If you accept, the buyer arranges collection from your home or work address. They inspect the car, and provided it matches your description the price does not move.
Payment goes directly from buyer to you by bank transfer, with any outstanding finance settled with your lender first. The timing was stated on the offer before you accepted it.
Questions
A couple of minutes to submit, usually the same working day for us to come back, and collection typically within a few working days of accepting.
You or someone authorised by you, yes — documents are checked and payment is confirmed at that point.
At any point before you accept an offer, and after that by speaking to us before collection.
Tell us as soon as you realise. Amending a description beforehand is straightforward; discovering it on the driveway is what causes reductions.
Tell us about it once. We check the market and come back with the strongest price we can confirm.
Takes a couple of minutes.
Free · No obligation · No pressure to accept anything